Welcome to FWD Digital’s summary of what’s happening in digital marketing – some of the big digital stories that affect the UK and what’s going on in the financial services and insurance markets.
General News
UK users growing more cautious on social networks
UK internet users are becoming more cautious about what personal details they reveal on social networks and more savvy about security issues, according to Ofcom’s Media Literacy report released today. (17/05/2010)
http://bit.ly/9UHPbc (NMA.co.uk)
YouTube at five- 2billion views a day
Video sharing website YouTube now gets more than two billion hits daily. (17/05/2010)
http://bit.ly/9L7i5h (BBC.co.uk)
Facebook becomes biggest publisher of display ads in US
Facebook has overtaken Yahoo to become the top publisher of display ads online in the US, according to ComScore. Facebook delivered 176.3bn display ads to US users in the first three months of 2010, a 16.2% market share, more than double its share a year ago. (14/05/2010)
http://bit.ly/cnfh62 (NMA.co.uk)
Poor targeting and lack of consumer data hampers email marketing
New research jointly published by the Direct Marketing Association (DMA) and fast.MAP has revealed poor targeting and a lack of understanding of consumers’ email usage as the central challenges for email marketing practitioners. (14/05/2010)
http://bit.ly/cubcx4 (netimperitive.com)
Google imitates rivals with search results revamp
Google has updated the way it presents its search results, in a bid to make the information more relevant and simpler. The new layout includes features that are already being employed by its rivals such as Bing, Yahoo and Ask. (07/05/2010)
http://bit.ly/bR0l97 (netimperitive.com)
Google aims to offer internet on your TV
Google is set to move into the living room with a computer operating system that will bring the internet to home televisions. The company is working with the chipmaker Intel and Sony, the electronics giant, to introduce Google TV this week at a conference for 3,000 Google software developers in San Francisco. (07/05/2010)
http://bit.ly/aCSU9x (TimesOnline.co.uk)
Financial Services Digital Marketing News
RBS to ‘personalise’ customer web experience
Royal Bank of Scotland is to overhaul its global digital presence to offer users a more personalised online experience. (11/05/2010)
http://bit.ly/a3Lej5 (FinancialMarketing.org.uk)
American Express tops feel-good survey of digital outdoor ads
An American Express ad, ‘It’s not just for posh nosh’, achieved the highest feel-good score of nine ads used in research into the engagement levels of digital outdoor ads conducted by Clear Channel Outdoor and Kinetic. (11/05/2010)
http://bit.ly/cZ4pHs (FinancialMarketing.org.uk)
ABI calls for simplified IT-driven advice
The Association of British Insurers (ABI) has today (18 May) launched proposals designed to give more consumers better access to simple and affordable financial advice. (17/05/2010)
http://bit.ly/bTNRnD (FTadviser.com)
Commercial insurance on aggregator radar
A report by Defaqto has revealed 65% of the top 20 financial price comparison websites already provide access to business insurance either as introducers to various online providers or by providing quotations through a limited panel of insurers. (17/05/2010)
http://bit.ly/cLG4w3 (PostOnline.co.uk)
Octagon enters van insurance market
Octagon Insurance has launched a van policy that will be sold via the price comparison site Go Compare. (10/05/2010)
http://bit.ly/bf2l45 (PostOnline.co.uk)
L&G launches website for group protection
The new site is designed for advisers combining all of L&G’s employee benefit propositions across protection, pensions and savings. It aims to help advisers boost business in the corporate market, maximise the cross selling opportunities and give a better service to their clients. (20/04/2010)
http://bit.ly/b1tx0L (MoneyMarketing.co.uk)
First Direct hopes iPhone apps can match its web service
First Direct is to launch its first iPhone apps as it looks to replicate on mobile the interaction it has with customers via the web. The online bank is developing a transactional banking app as well as one based on its online customer community, Little Black Book, according to Paul Say, head of marketing at First Direct. (06/05/2010)
http://bit.ly/b0Ts3R (mad.co.uk)